How to use the GoPrime Mortgage Portal video walkthrough

Using the GoPrime Mortgage Borrower Portal *

Working with GoPrime Mortgage Electronic Documents & eSigning *

*Please note these videos provided by our portal provider and use a fictious company called Rosewood Lending. The authorization code step now happens before you can view your Loan Task List.​


How to create your GoPrime Mortgage Portal Account and Apply online:

Applying for the first time and creating a new account

Received an invitation to eConsent or sign disclosures and you don’t have a Portal account? :

How to create your GoPrime Mortgage Portal Account

How to create your GoPrime Mortgage Portal Account with a co-borrower


  • I’m trying to login to the GoPrime Mortgage Portal on my mobile device gives me a blue screen Page Expired cookie error?

    Mobile – Safari Browser:

    If you are getting a blue screen Page Expired cookie error in Safari after login to the portal

    You need to Clear History and Website Data located in Settings…Safari. Please note this will clear your Safari search history and cache for previously viewed websites.

               

     

     

     

  • I’m retired how do I fill out the employment section?

    you can skip this section.

  • I can not login with my email address and password.

    Our portal uses a Username and not your email address to login. If you forgot your username or password you can click on “Forgot your username or password?” on the GoPrime Mortgage Portal page.

     

  • I am a previous borrower with GoPrime Mortgage and I had a Floify account, but its not working?

    GoPrime Mortgage, Inc. migrated to a new portal vendor and you will need to create a new account. If you were sent an invitation to esign disclosures you will need to follow the instructions in the email to create a new account. It is important that you click on the link in the email addressed to you (Dear….) , click continue to portal and then create an account. This will link your loan file to your new account.

  • I created an account and it said that it sent me a verification email but I did not receive the email?

    Did you check your spam folder or junk email? The email will come from:

    Email Address:   noreply@elliemae.com

    and have a subject of:  Verify your email address. You are one step away.

  • I forgot my username and I just created it, how can i find it?

    The verification email you receive will have your account user name.

    The email will come from:

    Email Address:   noreply@elliemae.com

    and have a subject of:  Verify your email address. You are one step away.

    In the body of the email you can find your username.


Help Videos

Borrower and Co-Borrower using the same email address for disclosures?