Privacy Policy


What Does GoPrime Mortgage, Inc. Do With Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and assets
  • Income and credit scores
  • Credit history and employment information

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons GoPrime Mortgage, Inc. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does GoPrime Mortgage, Inc. share? Can you limit this sharing?
For our everyday business purposes -such as to process your transactions, to maintain your account(s), to respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes -to offer our products and services to you No We Don’t Share
For joint marketing with other financial companies No We Don’t Share
For our affiliates’ everyday business purposes -information about your transactions and experiences No We Don’t Share
For our affiliates’ everyday business purposes -information about your creditworthiness No We Don’t Share
For our affiliates to market to you No We Don’t Share
For nonaffiliates to market to you No We Don’t Share
Who is providing this notice? GoPrime Mortgage, Inc.
320 N. Salem Street, Ste. 300
Apex, NC  27502
How does GoPrime Mortgage, Inc.
protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.
How does GoPrime Mortgage, Inc. collect my personal information? We collect your personal information, for example, when you:
– Apply for a loan, or
– Give us your contact information, or
– Give us your employment history, or
– Give us your income information, or
– Show your government issued ID
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only:
– sharing for affiliates’ everyday business purposes – information about your creditworthiness
– affiliates from using your information to market to you
– sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates Companies related by common ownership or control.  They can be financial and nonfinancial companies.
Our affiliates include:
Nonaffiliates Companies not related by common ownership or control.  They can be financial and nonfinancial companies.
– We share with investors who may purchase your loan.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
– GoPrime Mortgage, Inc. does not jointly market.


  1. Consent for SMS Communication
    1. GoPrime Mortgage, Inc. requires written consent via email from users before initiating any SMS communications.
  2. Rights of Users
    1. Users have specific rights concerning the SMS communications processed by GoPrime Mortgage Inc. These rights included.
    2. Withdrawal of Consent: Users can withdraw their consent at any time. Once consent is given for SMS communications, Users retain the right to withdraw that consent through the means specified by GoPrime Mortgage, Inc. (see: Opt-out Rules)
  3. SMS Communication Opt-In and Opt-Out Rules

Opt-In Process: Users must explicitly opt-in to receive SMS communications by using any of the following keywords: “START,” “SUBSCRIBE,” or “CONSENT”. This action must be sent to a designated email provided by GoPrime Mortgage, Inc.

Opt-Out Process: Users can opt-out of receiving SMS communications at any time by sending the keyword “STOP” to a designated email provided by GoPrime Mortgage, Inc.

Implementation and Compliance

GoPrime Mortgage Inc. will maintain records of Users’ consents and any subsequent withdrawal of consent to ensure compliance with applicable laws and regulations. The process for managing opt-ins and opt-outs will be monitored and reviewed regularly to ensure it meets legal standards and best practices.

SMS consent will not be shared under any circumstances outside of GoPrime Mortgage Inc. SMS consent will exclusively be contained to GoPrime Mortgage Inc.’s internal communication and will not involve any third-party affiliates”.

We do not sell, rent, or disclose your personal information to third parties, except as required by law.

This policy ensures that GoPrime Mortgage, Inc. conducts its SMS communications transparently and in accordance with the rights of Users and legal compliance.



Looking for information regarding the new California Consumer Privacy Act (CCPA) click here.


Call  888.524.2914 or visit

Revised 12/2019

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