Timeliness in closing and providing detailed instructions during application process.
I very much appreciate your help in putting together a refinance option that made sense for me. Also, many thanks to Erin, Candace, Jim and the rest of your team throughout the process. It was a tight turnaround and your entire team did an excellent job working with me and managing the process. Thanks again.
Q: How could we improve our service?
A: We have been happy with everything.