I have served as a Mortgage Loan Officer for 14 Years and I am a native of Richmond Virginia. My career began in Orange County, California before deciding to relocate back to Richmond in 2005. I have originated at all levels of the mortgage business from wholesale lenders to national banks. Prior to the mortgage business I served in The United States Marine Corps and was discharged as a Sergeant in 2002. My passion is assisting Veterans with obtaining a mortgage using their VA Home Loan Benefit, and I am recognized as a subject matter expert on VA mortgages. For my education I attended Fork Union Military Academy in Virginia and obtained a certificate in Mortgage Banking from California State University at Fullerton. I am married and the proud father to 4 children. I am also happy to have received the 5 Star Professional award for customer service in 2016.
Timeliness in closing and providing detailed instructions during application process.
I very much appreciate your help in putting together a refinance option that made sense for me. Also, many thanks to Erin, Candace, Jim and the rest of your team throughout the process. It was a tight turnaround and your entire team did an excellent job working with me and managing the process. Thanks again.
Q: How could we improve our service?
A: We have been happy with everything.